SHIPPING

When will my order ship?

GLASSWARE & STICKERS: 2-5 business days - This range depends on the product you order and if it requires customization.

APPAREL: 1-2 weeks - Made to order

How long does shipping take?

Shipping time varies on the option you choose at checkout! You will receive a shipping confirmation email with your tracking number as soon as we ship your order.

*Please note: if your order contains only stickers and you select 'Free Shipping - No Tracking' at checkout, the above does not apply.*

Once your order has been shipped, we no longer have any control over the location of your order or the speed at which it travels to you.

What if my package is lost or stolen?

Although this is unfortunate, we cannot be responsible for lost or stolen packages. If your package is lost or stolen, please contact UPS/ USPS and file a lost package claim or a stolen package claim. 

RETURNS/EXCHANGES

What is your exchange policy?

We currently do not accept exchanges. If you have issues with your order please reach out via email - hello@goldencustomsco.com.

What is your return policy?

We currently do not accept returns. If you have issues with your order please reach out via email - hello@goldencustomsco.com.

PRODUCT QUESTIONS

How do I care for my cups?

☼ Hand wash ONLY - Cups are not dishwasher safe
☼ Avoid extreme heat
☼ Not microwave safe

All care instructions are also listed on individual product pages!

Do you take custom orders?

Yes! Let's chat.

Still have questions?

We're here to help! If you still have questions that weren't answered, feel free to reach out via email (hello@goldencustomsco.com) or use the contact form below.